SHIPPING
Toweltique — Shipping & Delivery Information
At Toweltique, we’re committed to delivering a seamless, premium experience from the moment you place your order to the moment your towels arrive. Below you’ll find full details about our shipping options, delivery times, and international policies.
All orders ship from our U.S. fulfilment centre.
🇺🇸 United States Shipping
Free Shipping Over $100
Enjoy complimentary standard shipping on all U.S. orders over $100.
Standard Shipping (Under $100)
Flat rate: $7.95
Alaska & Hawaii
Flat rate: $14.95
Delivery times may vary.
Delivery Time
Standard delivery typically takes 3–6 business days.
🇨🇦 Canada Shipping
We proudly ship to all Canadian provinces and territories.
Free Shipping Over CA$200
Automatically applied at checkout.
Standard Shipping (Under CA$200)
Flat rate: CA$19
Delivery Time
Typically 4–10 business days.
Duties & Taxes
Toweltique calculates all duties and taxes at checkout whenever possible, allowing you to prepay and avoid any surprise fees on delivery.
🇬🇧 United Kingdom Shipping
Free Shipping Over £160
Automatically applied during checkout.
Standard Shipping (Under £160)
Flat rate: £16
Delivery Time
Approximately 6–12 business days.
Duties & VAT
Shown during checkout when applicable.
🇪🇺 European Union Shipping
Free Shipping Over €200
Automatically applied at checkout.
Standard Shipping (Under €200)
Flat rate: €18
Delivery Time
Approximately 6–12 business days, depending on destination.
Duties & Taxes
Displayed at checkout to ensure full transparency.
🇦🇺🇳🇿 Australia & New Zealand Shipping
Free Shipping Over US$250
Automatically applied.
Standard Shipping (Under US$250)
Flat rate: US$24.95
Delivery Time
Approximately 7–14 business days.
🌍 International Notes
- All orders ship from our U.S. warehouse.
- Delivery times may vary due to customs clearance.
- Tracking numbers are provided for all shipments.
- For international deliveries, any local duties or taxes are collected by your customs authority.
📦 Order Processing
Orders are processed within 1–2 business days.
Please allow additional time during holidays or promotional events.
🔄 Returns
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Full return details are available on our Returns Policy page.
If you have any questions about shipping or delivery, our team is here to help at support@toweltique.com.
All orders are processed and shipped from our U.S. fulfilment centre.
Yes.
- Free U.S. shipping on orders over $100
Free shipping to Canada, U.K., EU, Australia & New Zealand once thresholds are met
(See full breakdown on our Shipping & Delivery page.)
Yes, we deliver worldwide including Canada, the U.K., Europe, Australia and New Zealand.
Yes.
All duties and taxes for international orders are calculated at checkout — so you’ll never face surprise fees on delivery.
- U.S.: 3–6 business days
- Canada: 4–10 business days
- U.K. & EU: 6–12 business days
- Australia & New Zealand: 7–14 business days
Delivery times may vary based on customs clearance and local carriers.
Orders are dispatched within 1–2 business days. During holidays or promotional periods, please allow a little extra time.
Yes. A tracking link will be emailed to you as soon as your order ships.
Contact our support team within 7 days and we will resolve the issue promptly.
